Mission

ESI Trends is a leading provider of employee engagement surveys, workforce studies, retention strategies and benchmarking in automotive retail. We  work hard “to make Automotive Retail a better place to work!”

Vision

ESi Trends is dedicated to becoming the Automotive Industry’s preferred provider of employee engagement and retention services and predictive research for automotive retail businesses.

Goals

Our goal is to move Employees from merely Satisfied to Energized.

  • We believe Quality of Work Life drives performance in dealerships
  • We want to make automotive sales and service careers a more respected choice for top-performing talent
  • We are dedicated to helping our dealer partners become Employers-of-Choice

Our Values

We believe in the power of values-based leadership. As a company, we work to develop a customer-focused culture that is dedicated to exceptional service quality.

  • Going the Extra Mile

    We go the extra mile to exceed customer expectations. We expect our employees to promise only what they can deliver and always strive to deliver more than what they promised.

  • Doing It Right the First Time

    Reliability, accuracy and information integrity are critical to our success. We expect our employees to learn from their mistakes and take pride in doing things “right the first time.”

  • Confidentiality

    We expect every employee to be a “watchdog” in our efforts to assure confidentiality, and employee anonymity!

  • Open and Honest Communication

    We encourage our employees to be open and honest when working with customers and each other while always honoring the “golden rule!”

  • Innovation and Creativity

    Be early adopters and proficient users of technology. Develop cutting edge ideas and solutions to help improve quality of work life.

  • Team Spirit

    Collaborate, support and listen to one another to achieve great success. Teamwork makes the dream work!

For more information, Contact Us.