Our HCM Services
ESI Trends can improve your dealership performance with People Analytics.
Employee Surveys
Gain insights to reduce turnover, increase engagement and gain competitive advantage.
Retention Solutions
Implement policies and solutions to improve retention, productivity and profitability.
Who We Are
ESI Trends is a research, consulting and training company totally focused on Employee Retention and Engagement in automotive sales and service. We are the leading provider of employee engagement surveys, workforce studies, retention strategies and HCM best practices in automotive retail.
What We Do
Since 1996 ESI Trends has conducted over 11,000 employee engagement studies for car, truck and motorsports dealers across the U.S. For the last decade we have conducted dealership workforce studies, collecting millions of payroll records to track compensation, turnover, retention and trends in workforce demographics. This wealth of data makes ESI Trends your best source for automotive HCM norms and benchmarks.
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Strategic Partners
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Stay In The Know… Follow Us On Twitter
Most likely, a significant number of the dealerships who think they have career paths may not fully understand what is most appealing to today's younger employees.
Ted Kraybill on Twitter
“Research shows #Millennials and #GenZ rank career path as very important when looking for a job, but less than half of the dealers in the 2018 ...
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Big shout out to our friends @williamdeanchoc for these cool @ESiTrends logo chocolates!
Checkout @ESITrends new website https://t.co/EEuIG10O2A
Wake up folks and stop blaming #Millennials. Low #unemployment combined with outdated #Recruiting, #Hiring and #onboarding practices, are causing high turnover and poor short-term employee retention in dealerships. #ESI #EmployeeEngagement
The 2018 #NADAWorkforceStudy shows dealers are slowly improving employee tenure and retention at two years and longer, while short-term turnover and retention keep getting worse. #ESI #EmployeeEngagement
Today is Election Day. For dealers, dealership employees, and friends of the industry, it’s vital to head to the polls and ensure that your voice is heard. RT if you voted, and encourage your friends to do the same! #GOTV
#GenZ is making a major debut in the retail automotive workforce. 14% of all dealership new hires in 2017 were Gen Z. Including #Millennials, these young dealership employees are 67% of all new hires and 50% of the active workforce. #NADAWorkforceStudy #ESI #EmployeeEngagement
Based on payroll data @ESiTrends collected for @NADAUpdate Workforce Study, Technician shortages are increasing dealership labor costs. On a same‐employee basis, Service Technician wages increased 4.4% in 2017 while other key dealership jobs increased 1% or less. #ESI
To better understand your culture, ask your employees 1) What makes you look forward to coming to work? 2) What makes you dread coming to work? To build a #WinningCulture address the dreads!
Engaged employees look forward to coming to work. @ESiTrends research shows dealership employees who look forward to coming to work are 85% less likely to be looking for another job. #ESI #EmployeeEngagement #WinningCulture